Terms of Service

Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing or using Swift Send Courier's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Swift Send Courier provides logistics and shipping services including:

  • Express and standard parcel delivery
  • International shipping
  • Freight forwarding
  • Warehousing and fulfillment
  • Tracking and logistics management

3. Account Registration

To use certain features of our services, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

4. Prohibited Items

You may not ship the following items through our services:

  • Illegal goods or contraband
  • Hazardous materials without proper documentation
  • Perishable goods without proper packaging
  • Live animals (except as specifically permitted)
  • Currency, precious metals, or jewelry exceeding declared values
  • Firearms, weapons, or ammunition
  • Counterfeit goods

5. Shipping Requirements

You agree to:

  • Properly package all items to prevent damage
  • Provide accurate weight and dimension information
  • Complete all required customs documentation for international shipments
  • Declare the true value of all contents
  • Comply with all applicable laws and regulations

6. Pricing and Payment

All shipping fees are calculated based on weight, dimensions, destination, and service type. Payment is due at the time of shipment unless you have an approved credit account. We reserve the right to adjust pricing with notice.

7. Delivery Times

Delivery times are estimates and not guaranteed. We are not liable for delays caused by:

  • Customs clearance procedures
  • Weather conditions or natural disasters
  • Incorrect or incomplete address information
  • Recipient unavailability
  • Force majeure events

8. Liability and Insurance

Our liability for lost or damaged shipments is limited to the lesser of the declared value or our standard liability limits. Additional insurance can be purchased for valuable items. Claims must be filed within 30 days of delivery.

9. Limitation of Liability

Swift Send Courier shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific shipment.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@swiftsendcourier.com